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At o66, your personal information is handled with care and kept to what is genuinely needed to run your account — nothing more. Access to o66 and the protections described here depend on your local law and eligible regions.
This policy sets out what information o66 collects when you create an account, make a deposit via Nagad or Upay or Bank Transfer, browse our sports markets, or reach out to our support team. We collect only what is needed to verify your account, process your transactions, and keep your sessions working correctly across devices. Your name, contact details, payment method identifiers — for example, the mobile number linked to your Nagad or Upay wallet — and your activity log are stored in line with this policy. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors is limited to what those processors require to complete a transaction you have initiated. When you use Bank Transfer, the account details you provide are used solely to match your deposit or withdrawal. We may update this policy when our services change; the version shown in your account dashboard after login reflects the current terms. Continued use of your account after a policy update means you have read the revised terms. If anything is unclear, you can contact us through the support channels listed on this page.
Your Nagad mobile number is used only to match deposits and withdrawals to your account. We do not retain payment credentials beyond what the transaction requires.
Upay wallet identifiers shared during a transaction are processed solely to complete that transaction. They are not stored in a marketable profile or shared with unrelated third parties.
Bank account details you provide for a Bank Transfer are used only for the specific deposit or withdrawal you initiate. We apply access controls to limit who can view this data internally.
Understanding the reach of this policy helps you know what we are responsible for and what falls outside our control. The four areas below outline the scope clearly so you can make informed choices about your account and how you use it.
This policy covers everything tied to your o66 account — login credentials, session data, account preferences and communication history. When you sign in and navigate between sports markets and casino sections, that activity is within scope.
Deposits and withdrawals made through Nagad, Upay or Bank Transfer are within scope. We handle only the data needed to process the transaction; the payment provider's own terms apply to how they process it on their side.
Your interactions with our sports markets, game lobbies and account dashboard are covered. Data generated by browsing these sections — such as session duration and pages visited — is collected and held under this policy.
Links to external sites or services we do not operate fall outside this policy. If you follow a link away from o66, the destination site's own privacy terms apply. We are not responsible for third-party data practices.
You have real, actionable choices about your data — not just a list of abstract rights. Reviewing what we hold, correcting an error, or raising a question are all straightforward steps you can take at any time. Start in your account dashboard after login: your profile section shows the name, contact number and payment details currently on record. If any detail is wrong — for example, the mobile number linked to your Nagad wallet — you can request a correction through our support team. For broader questions about what data we hold or how long we keep it, send a message to our support channel and we will respond in writing. Availability of specific rights may depend on your local law and eligible regions; our team will let you know if a request falls outside what we can action for your account. We aim to acknowledge every data-related request within a reasonable period and follow up with a clear answer.
After logging in, open your account profile to see the personal and payment details currently stored. The dashboard reflects what we hold at that moment — check it whenever you need to confirm accuracy.
If a name, contact number or payment identifier is recorded incorrectly, contact support with the correct information. Our team will verify the change request and update the record accordingly.
For questions about retention periods, data categories or how a specific piece of information is used, message our support team. You will receive a written response covering the data type and the basis for holding it.
If you believe your data has been handled incorrectly, you can escalate through our support contact path. We treat these requests separately from routine account help and track them to resolution.
For any question about how your personal data is stored, used or corrected, our support team is the right first contact. You can reach us through live chat in your account dashboard, by email, or through the help section linked in the main navigation. We handle data questions separately from general account queries and will follow up in writing.
Open the chat icon inside your account dashboard after login. This is the fastest way to ask about your data, request a correction or escalate a concern about how your information is handled.
Send a written message to our support email address listed in the Help section. Email is the right channel for formal data requests — we respond in writing and keep a record of the exchange.
The Help section in your account navigation contains answers to common privacy questions and links to the contact form. Start here if you want to understand a specific part of this policy before reaching out directly.
Sound data handling is not a background detail — it is part of how your account works every day. From the moment you log in to the point where a Bank Transfer settlement lands in your wallet, your information passes through controlled, access-restricted systems. We apply technical measures to protect data in transit and at rest, and we limit internal access to what each team function genuinely requires. Cookies used on our site support session continuity and account security; the current cookie settings are shown in your account preferences after login. Data is retained for as long as your account is active and for the period required by the applicable rules of your jurisdiction — no longer. If you close your account, we follow a defined deletion process for personal data that is no longer required for record-keeping under local law. Your right to ask about retention or request deletion where local law allows is described in the Rights section above.
Information you send to us — including payment details for Nagad, Upay or Bank Transfer — is protected during transmission. We use standard encryption protocols to reduce the risk of interception between your device and our systems.
Cookies help keep your session active and your account preferences saved. You can review and adjust cookie settings in your account preferences page; essential cookies required for login and security cannot be switched off.
We keep your data only as long as needed for your account or required under applicable rules in your jurisdiction. Once retention is no longer required, personal data is removed from active systems through a defined deletion process.
Not every team member can view every type of data. Access to payment records, account details and transaction logs is restricted to the roles that need it to carry out a specific function — support, verification or dispute resolution.
The questions below cover what you are most likely to want to know about how your personal data is handled at o66. If you do not see your question here, the support channels on this page are the right next step.
We collect the information you provide during registration — name, contact details and the identifiers linked to your chosen payment method, such as your Nagad or Upay mobile number. We also collect session and activity data generated while you use your account. Availability depends on your local law and eligible regions.
Your Nagad or Upay identifier is shared only with the payment processor needed to complete the transaction you initiated. It is not sold, rented or shared with third parties for marketing. Bank Transfer details are handled the same way — used only for the specific transaction.
Log in and open your account profile to see what is currently recorded. If anything is wrong — a contact number, a name or a payment detail — contact our support team with the correct information. We will verify and update the record. A correction request is separate from a routine support query.
We keep your data for as long as your account is active and for the period required under applicable rules in your jurisdiction. Once retention is no longer needed, we follow a deletion process for personal data. You can ask our support team for detail on retention periods that apply to your account.
We use cookies to keep your session active, save account preferences and support account security. You can review cookie settings in your account preferences after login. Cookies essential for login and security are required and cannot be switched off; others can be adjusted through the preferences page.
Contact our support team through live chat in your account dashboard or by email — both channels are listed on this page. Data-related concerns are tracked separately from routine account queries. We will respond in writing and follow the concern through to a clear outcome. Applicable rights depend on your local law and eligible regions.